Legal & Policy

399bdt Terms and Conditions

These terms govern your use of the 399bdt platform. Please read them carefully before registering or placing any bets. By creating an account on 399bdt, you confirm that you have read, understood, and agreed to everything on this page.

Last Updated: January 2025 18+ Only

What These Terms Cover

A quick overview of the main areas covered in the 399bdt Terms and Conditions. Full details are in the sections below.

Account Eligibility

You must be 18 or older to register at 399bdt. One account per person. Providing false information during registration is grounds for immediate account closure and forfeiture of any balance.

Bonus Terms

All 399bdt bonuses come with wagering requirements. Bonus funds must be wagered the specified number of times before withdrawal. Attempting to abuse bonus offers will result in account suspension.

Deposits & Withdrawals

Deposits via bKash, Nagad, Rocket, and bank transfer are processed instantly. Withdrawals are processed within 24 hours. You must withdraw to the same method used for your deposit.

Account Security

You are responsible for keeping your 399bdt login credentials secure. Never share your password. 399bdt will never ask for your password via email, chat, or phone. Report suspicious activity immediately.

Prohibited Activities

Fraud, collusion, use of automated betting software, and any attempt to manipulate game outcomes are strictly prohibited. 399bdt reserves the right to void bets and close accounts where prohibited activity is detected.

Responsible Gaming

399bdt provides deposit limits, session timers, and self-exclusion tools. If gambling is causing you problems, use these tools or contact our support team. We take player wellbeing seriously.

1 Introduction

Welcome to 399bdt. These Terms and Conditions ("Terms") form a legally binding agreement between you ("the Player") and 399bdt ("the Platform", "we", "us", "our") in relation to your use of the 399bdt website, mobile application, and all associated services available at 399bdt.club.

By registering an account, making a deposit, or placing a bet on 399bdt, you confirm that you have read these Terms in full, that you understand them, and that you agree to be bound by them. If you do not agree with any part of these Terms, you must not use the 399bdt platform.

These Terms apply to all players using 399bdt, including players accessing the platform via mobile browser, the 399bdt app, or desktop. They apply to all products on the platform including slots, live casino, sports betting, and table games.

Plain English Summary: These are the rules for using 399bdt. By signing up, you agree to follow them. Read them before you register — it only takes a few minutes and it's worth knowing what you're agreeing to.

2 Eligibility

To register and use 399bdt, you must meet all of the following eligibility requirements:

  • You must be at least 18 years of age at the time of registration.
  • You must be legally permitted to participate in online gambling under the laws applicable to you in your jurisdiction.
  • You must not be a resident of any jurisdiction where online gambling is explicitly prohibited by law.
  • You must not be acting on behalf of another person when registering or placing bets.
  • You must not be a current employee, contractor, or close family member of a 399bdt employee.

Age Verification: 399bdt takes underage gambling seriously. We reserve the right to request proof of age at any time. If we have reason to believe a player is under 18, the account will be suspended immediately pending verification. Any winnings accumulated during this period may be voided.

By registering, you confirm that all information you provide is accurate and that you meet the eligibility requirements above. Providing false information to circumvent eligibility requirements is a serious breach of these Terms and will result in permanent account closure.

3 Account Registration

Each player is permitted to hold only one account on 399bdt. Creating multiple accounts — whether under the same name, the same device, the same IP address, or the same payment method — is strictly prohibited and will result in all associated accounts being closed.

Registration Requirements

  • You must provide a valid email address that you have access to.
  • You must provide accurate personal information including your full name and date of birth.
  • You must create a strong, unique password for your 399bdt account.
  • You must not share your account credentials with any other person.

Account Verification (KYC)

399bdt may request identity verification documents at any point, including before processing a withdrawal. This is a standard Know Your Customer (KYC) process. Accepted documents include a national ID card, passport, or driving licence. Proof of payment method may also be requested. Failure to provide requested documents within a reasonable timeframe may result in account suspension.

Why we verify: KYC checks protect you and other players from fraud and identity theft. They also ensure 399bdt complies with anti-money laundering obligations. The process is straightforward and most verifications are completed within 24 hours.

4 Deposits & Payments

399bdt accepts deposits via bKash, Nagad, Rocket, and direct bank transfer. All deposits are processed in BDT. There are no currency conversion fees on any deposit method supported by 399bdt.

Deposit Rules

  • The minimum deposit amount is ৳100 across all payment methods.
  • Deposits are credited to your 399bdt account instantly in most cases.
  • 399bdt does not charge any fees on deposits. Your payment provider may apply their own fees.
  • You must only deposit funds from payment accounts that are registered in your own name.
  • Third-party deposits — where someone else funds your account — are not permitted and will be returned.
  • 399bdt reserves the right to request proof of payment method ownership at any time.

Deposit Methods: bKash · Nagad · Rocket · Bank Transfer. All methods support instant deposits with a minimum of ৳100. No fees charged by 399bdt on any deposit.

If a deposit does not appear in your account within 30 minutes, please contact 399bdt support via live chat with your transaction reference number. Do not attempt to make a duplicate deposit before contacting support.

5 Withdrawals

Withdrawals from your 399bdt account are processed within 24 hours of the request being submitted, subject to verification requirements being met. Withdrawals are paid to the same payment method used for your most recent deposit.

Withdrawal Rules

  • The minimum withdrawal amount is ৳500.
  • Withdrawals must be made to a payment account registered in your own name.
  • 399bdt does not charge withdrawal fees. Processing times depend on your payment provider.
  • Accounts that have not completed KYC verification may have withdrawals held pending document submission.
  • Bonus funds cannot be withdrawn until the applicable wagering requirements have been met in full.
  • 399bdt reserves the right to request additional verification before processing large withdrawals.

Important: Withdrawals to third-party accounts are never permitted. If your withdrawal account does not match your registered name, the withdrawal will be declined and your account may be reviewed for compliance.

If your withdrawal has not arrived within 48 hours of approval, contact 399bdt support with your withdrawal reference number. In most cases, delays are caused by the payment provider rather than 399bdt's processing systems.

6 Bonuses & Promotions

399bdt offers a range of bonuses and promotions to both new and existing players. All bonuses are subject to the specific terms attached to each offer, as well as the general bonus rules set out in this section. Where there is a conflict between a specific promotion's terms and these general terms, the specific promotion terms take precedence.

General Bonus Rules

  • All bonuses are subject to wagering requirements unless explicitly stated otherwise.
  • Wagering requirements must be met before any bonus-derived winnings can be withdrawn.
  • Only one welcome bonus is available per player, per household, and per IP address.
  • 399bdt reserves the right to withdraw any bonus offer at any time without prior notice.
  • Bonuses cannot be transferred between accounts or exchanged for cash directly.
  • If a player withdraws funds before meeting wagering requirements, the bonus and associated winnings will be forfeited.
  • Attempting to exploit bonus offers through coordinated play, multiple accounts, or other methods constitutes bonus abuse and will result in account closure.

Wagering Requirements: Each bonus will clearly state its wagering requirement (e.g. 20x). This means the bonus amount must be wagered that many times before withdrawal. Check the specific promotion page for exact requirements before claiming any offer.

Free Spins

Free spins awarded as part of a promotion are subject to the same general bonus rules. Winnings from free spins are credited as bonus funds and must meet the applicable wagering requirement before withdrawal. Free spins have no cash value and cannot be exchanged.

7 Betting Rules

All bets placed on 399bdt are subject to the specific rules of the game or market being played. General betting rules that apply across all 399bdt products are set out below.

  • Once a bet is confirmed, it cannot be cancelled or amended unless the specific game rules permit it.
  • 399bdt reserves the right to void any bet placed on an event where a technical error affected the odds or game outcome.
  • Bets placed after an event has concluded — due to a technical delay or error — will be voided and stakes returned.
  • Maximum bet limits apply to all games and markets. These limits are displayed within each game or market.
  • 399bdt reserves the right to limit the maximum bet or maximum winnings for any player at its discretion.
  • In the event of a dispute about a bet outcome, the 399bdt system records are considered the definitive source of truth.

Game Fairness: All casino games on 399bdt use a certified Random Number Generator (RNG). Game outcomes are independently audited. The RTP (Return to Player) percentage for each slot is displayed on the game information page.

8 Prohibited Activities

The following activities are strictly prohibited on 399bdt. Engaging in any prohibited activity will result in immediate account suspension, forfeiture of balance, and may be reported to relevant authorities.

  • Creating more than one account on 399bdt.
  • Providing false, misleading, or fraudulent information during registration or verification.
  • Using automated software, bots, or scripts to place bets or interact with the platform.
  • Colluding with other players to gain an unfair advantage in any game or market.
  • Exploiting software bugs, errors, or vulnerabilities to gain an advantage.
  • Attempting to launder money or use 399bdt for any illegal financial activity.
  • Depositing funds from payment accounts not registered in your own name.
  • Abusing bonus offers through coordinated play, multiple accounts, or systematic exploitation.
  • Threatening, harassing, or abusing 399bdt staff or other players.
  • Accessing the platform from a jurisdiction where online gambling is prohibited.

Zero Tolerance: 399bdt has a zero-tolerance policy for fraud, collusion, and bonus abuse. Accounts found to be engaged in prohibited activities will be closed immediately. Any balance — including deposits — may be forfeited where prohibited activity is confirmed.

9 Account Suspension & Closure

399bdt reserves the right to suspend or close any player account at any time, with or without prior notice, in the following circumstances:

  • Breach of any provision of these Terms and Conditions.
  • Failure to complete identity verification within a reasonable timeframe.
  • Suspected fraudulent activity, money laundering, or other illegal conduct.
  • Duplicate account detection.
  • At the player's own request (voluntary self-exclusion or account closure).
  • Inactivity — accounts with no login activity for 12 consecutive months may be closed after notice.

Where an account is closed due to a breach of these Terms, any remaining balance may be forfeited. Where an account is closed for any other reason, the remaining balance will be returned to the player via their registered payment method after any applicable verification checks.

Players who wish to close their own account voluntarily can do so by contacting 399bdt support at [email protected]. Voluntary closures are processed within 48 hours.

10 Privacy & Data

399bdt collects and processes personal data in accordance with our Privacy Policy. By registering an account, you consent to the collection and use of your personal data as described in that policy.

  • Personal data is used to operate your account, process payments, and comply with legal obligations.
  • 399bdt does not sell personal data to third parties for marketing purposes.
  • Data is stored securely using 256-bit SSL encryption and industry-standard security practices.
  • You have the right to request access to, correction of, or deletion of your personal data.

For full details on how 399bdt handles your data, please read our Privacy Policy.

11 Responsible Gaming

399bdt is committed to promoting responsible gambling. We provide a range of tools to help players manage their gambling activity. These tools are available to all registered players directly from their account settings.

  • Deposit limits — set daily, weekly, or monthly limits on how much you can deposit.
  • Session time reminders — receive notifications after a set period of play.
  • Cooling-off periods — temporarily restrict access to your account for 24 hours up to 6 weeks.
  • Self-exclusion — permanently exclude yourself from 399bdt.
  • Reality checks — periodic pop-ups showing your session duration and net spend.

If you are concerned about your gambling habits, we strongly encourage you to use these tools or contact our support team. For more information, visit our Responsible Gaming page.

Remember: Gambling should be entertainment, not a way to make money or solve financial problems. Never chase losses. Never gamble with money you cannot afford to lose. If gambling stops being fun, stop playing and seek help.

12 Limitation of Liability

To the fullest extent permitted by applicable law, 399bdt's liability to any player is limited to the amount deposited by that player in the 12 months preceding the event giving rise to the claim.

  • 399bdt is not liable for any loss of profits, loss of data, or indirect or consequential losses arising from use of the platform.
  • 399bdt is not liable for losses arising from technical failures, internet outages, or third-party service disruptions beyond our reasonable control.
  • 399bdt is not responsible for any tax obligations arising from your winnings. Players are responsible for declaring and paying any applicable taxes in their jurisdiction.
  • 399bdt makes no warranty that the platform will be available without interruption or error at all times.

Nothing in these Terms limits 399bdt's liability for fraud, death, or personal injury caused by our negligence, or any other liability that cannot be excluded by law.

13 Changes to These Terms

399bdt reserves the right to update or amend these Terms and Conditions at any time. When changes are made, the updated Terms will be published on this page with a revised "Last Updated" date. For significant changes, 399bdt will notify registered players via email or an in-platform notification.

Your continued use of the 399bdt platform after any changes to these Terms constitutes your acceptance of the updated Terms. If you do not agree with the updated Terms, you must stop using the platform and contact support to close your account.

Stay informed: We recommend checking this page periodically to stay up to date with any changes. The "Last Updated" date at the top of this page always reflects when the Terms were most recently revised.

14 Contact Us

If you have any questions about these Terms and Conditions, or if you need to raise a dispute or complaint, please contact the 399bdt support team using the details below.

  • Email: [email protected]
  • Live Chat: Available 24/7 via the chat icon on any page of the 399bdt platform.
  • FAQ: Visit our FAQ page for answers to common questions.

399bdt aims to respond to all email enquiries within 24 hours. Live chat responses average under three minutes. For urgent account issues, live chat is the fastest way to reach us.

Complaints will be acknowledged within 24 hours and resolved within 14 business days wherever possible. If you are not satisfied with the resolution of a complaint, you may escalate the matter in accordance with the dispute resolution process described in our FAQ.


18+ Only · Gamble Responsibly

Ready to Play at 399bdt?

Now that you know the rules, you're all set. Register your free 399bdt account in under two minutes, deposit via bKash or Nagad, and start playing 200+ certified games — all in BDT.

Questions about these terms? Visit our FAQ or email [email protected]